Frequently asked questions
Are VALEWARD products designed only for military use?
No. Our products combine military-inspired design and practical functionality for outdoor activities, travel, demanding work and everyday civilian use.
How should I choose my size?
Compare your measurements with the size guide provided on the product page. When between two sizes, we generally recommend selecting the larger size for additional comfort or layering room.
Can I exchange the product if the size is not right?
Yes. Eligible unworn items may be exchanged within 14 days of delivery, provided they are returned in their original condition. Please refer to our Refund Policy for full return and exchange terms.
Will I receive tracking information?
Yes. Tracking details will be sent after your order has been dispatched.









